Online Store Terms and Conditions

1. General Provisions

1.1. These Terms and Conditions define the rules for using the online store operated by Jakub Matacz - Eden Of Clothes, headquartered at Wileńska 9/39, 21-400 Łuków, Poland, NIP: 8252208891, REGON: 540333002.

1.2. The store operates under the website address edenofclothes.com.

1.3. Customer service can be contacted via:

Email: edenofclothes@gmail.com

Phone: +48 573281433

2. Definitions

For the purposes of these Terms and Conditions, the following terms mean:

Buyer – A natural person, legal entity, or organizational unit without legal personality using the online store and entering into a sales agreement with the Seller.

Consumer – A Buyer who is a natural person making a purchase in the online store for purposes not directly related to their business or professional activity, as defined by consumer protection laws.

Entrepreneur – A Buyer who is a natural person, legal entity, or organizational unit conducting business activity and making purchases related to that activity.

Seller – Jakub Matacz - Eden Of Clothes, headquartered at Wileńska 9/39, 21-400 Łuków, Poland, NIP: 8252208891, REGON: 540333002, operating the online store at edenofclothes.com.

Online Store – The platform available at edenofclothes.com, through which Buyers can place orders for Goods.

Order – A declaration of the Buyer’s will submitted via the online store, aimed at concluding a sales agreement for specific Goods with the Seller.

Sales Agreement – A distance agreement between the Buyer and Seller concluded via the online store, under which the Seller transfers ownership of the Goods to the Buyer, and the Buyer pays for the Goods.

Goods – Products available in the online store that are the subject of Orders and sales agreements.

Business Day – Any day from Monday to Friday, excluding public holidays in Poland.

Account – An individual Buyer’s panel in the online store, created after registration, allowing the placement of Orders and viewing the purchase history.

Cart – An online store feature enabling Buyers to select Goods, specify their quantity, and preview the total price before placing an Order.

Terms and Conditions – This document, which outlines the rules for using the online store, placing Orders, and the rights and obligations of the parties to the sales agreement.

3. Order Placement Rules

3.1. To make a purchase, the Buyer must select a product and add it to the cart.

3.2. A sales agreement is concluded when the Buyer receives an Order confirmation.

3.3. Payment for the Order can be made using methods available in the online store.

4. Delivery Times

4.1. Goods are delivered within 14 business days after payment is processed.

4.2. Delivery costs and available shipping methods are specified on the store’s website.

5. Right of Withdrawal from the Agreement

5.1. Consumers have the right to withdraw from the agreement within 14 days without providing a reason.

5.2. To exercise the right of withdrawal, the Consumer should send a withdrawal statement to edenofclothes@gmail.com.

5.3. Returned Goods must be sent within 14 days of submitting the withdrawal statement to:

Wileńska 9/39, 21-400 Łuków, Poland.

6. Complaint Procedure

6.1. In the event of a defect in the Goods, the Buyer has the right to file a complaint.

6.2. Complaints should be submitted to edenofclothes@gmail.com or in writing to the Seller’s registered address.

6.3. Complaints are reviewed within 7 days of receipt.

7. Privacy Policy

7.1. The administrator of Buyers' personal data is Jakub Matacz - Eden Of Clothes.

7.2. Personal data is processed to fulfill Orders in accordance with the Privacy Policy available at edenofclothes.com/privacy-policy.

8. Final Provisions

8.1. These Terms and Conditions are available on the store’s website.

8.2. Matters not covered by these Terms and Conditions are governed by Polish law, including consumer protection laws.

Attachments

Attachment 1 – Withdrawal Statement Template

[Consumer's Full Name]
[Consumer's Address]
[Date]

To: Jakub Matacz - Eden Of Clothes
Address: Wileńska 9/39, 21-400 Łuków, Poland
Email: edenofclothes@gmail.com

Subject: Withdrawal from the Sales Agreement

I hereby inform you of my withdrawal from the sales agreement for the following Goods:
- [Product Name]

Date of Agreement: [Date]
Date of Receipt: [Date]

[Consumer's Signature, if submitting in paper form]